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Active Query Builder Support

General questions, learning Active Query Builder

  • If you have questions concerning the process of purchasing, registering, and licensing Active Query Builder, we recommend you to view the existing answers in the Common F.A.Q. first.
  • If you have any introductive questions concerning supported environments, requirements and limitations of Active Query Builder, we recommend you to view the existing answers in the Technical F.A.Q. first.
  • Wishing to learn more about the programming techniques of working with Active Query Builder, you can visit the Active Query Builder Knowledge Base.
  • Have any feedback? If you have any questions or suggestions on how to improve Active Query Builder please post them on the Community Feedback Forum.

Errors and technical problems

  • If you have any problems with our software, please, make sure that you have installed the latest version before contacting our technical support. It often happens that you will find bugs that have already been fixed in the latest builds of products.
  • If you cannot find the necessary solutions and answers to your questions in the Knowledge Base and Feedback Forum, write us at support@activedbsoft.com or Submit a Private message via the Support Center widget below.
    Please provide us as much information as you can including urgency, product name, edition and version, describe what you did, what you got and what you expected to get in result.
    Please do not hesitate to send us the detailed description of your problem, the steps to reproduce it. Screenshots, call stacks, and demo projects will definitely help us to solve it faster.

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